Sports Basement Reviews

Sports Basement has a customer-friendly return policy. Customers can return their purchases at any of their store locations. The time limit for returns is within 30 days of purchase. The product should be unused and in its original packaging. Proof of purchase is required and the refund method is the original form of payment. The customer is responsible for return shipping.

In case of order changes & cancellations, Sports Basement does allow it. They also offer free shipping policies. However, they do not offer international shipping.

Please note that these policies are subject to change and it's always a good idea to check the latest on their official website. If the item is a final sale item, perishable goods, or a gift card, it is not eligible for return. Refunds will be processed within 7-10 business days. Items can be returned in-store for a quicker refund process. If the items are damaged or defective, Sports Basement will work with the customer for a resolution.

If you don't have a receipt, you can still return an item for store credit or an exchange. The store credit will be issued in the form of a gift card, which can be used for future purchases at Sports Basement. However, there are a few steps you'll need to follow to successfully return an item without a receipt. You need to locate proof of purchase which can include a bank or credit card statement that shows the purchase transaction, or an email confirmation from Sports Basement confirming your purchase. These documents can serve as alternative proof of purchase. It's a good idea to contact Sports Basement's customer service department before heading to the store to return your item. They can provide you with specific instructions on how to proceed with your return without a receipt. They may ask for additional details or documentation to verify the purchase, such as the date and time of the transaction or the name of the salesperson who assisted you.

Please note that this information is based on the latest available data and may not be completely up-to-date. For the most accurate information, please visit the official website of Sports Basement.

Yes, Sports Basement is a well-known store for outdoor gear, including hiking gear. It offers a variety of equipment for different outdoor activities. The store is known for its supportive role in the Bay Area outdoors community, offering space for community gatherings, discounts to participants in non-profit groups, and providing weekly free yoga classes. It also provides 101 training in things like bike maintenance. The selection at Sports Basement is ever-changing, so specific items may vary from week to week. However, it is generally a go-to destination for outdoor endeavors, from trail food to wicking shirts. It's worth noting that Sports Basement is a brick-and-mortar-only store, so online shopping is not available. If you're in the Bay Area, it's definitely worth a visit for your hiking gear needs.